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PRIVACY POLICY

Last updated: February 26, 2026

Data Protection
Your data is securely stored and protected
No Third Parties
We never sell or share your personal data
Transparency
We clearly explain what data we collect and why
Right to Delete
You can request deletion of your data at any time

1. WHO WE ARE

This Privacy Policy applies to Dingshuo Abrasives Co., Ltd. ("we", "us", or "our"), a manufacturer and supplier of industrial abrasive products. Our registered address is:

Taoyuan Town, Heshan County, Jiangmen City, Guangdong Province, China
Email: [email protected]
Phone / WhatsApp: +86 138 2808 3017

2. WHAT INFORMATION WE COLLECT

When you submit an inquiry through our website contact form, we collect the following personal information:

Data TypePurposeRequired
Full NameTo address you in correspondenceYes
Company NameTo understand your business contextYes
Email AddressTo send inquiry responses and confirmationsYes
Phone NumberFor urgent follow-up communicationNo
CountryTo provide region-appropriate product informationYes
Product InterestTo route your inquiry to the right teamYes
Message ContentTo understand and respond to your specific requestYes

We do not collect sensitive personal data (such as financial information, health data, or government identification numbers) through our website.

3. HOW WE USE YOUR INFORMATION

We use the personal information you provide exclusively for the following purposes:

  • To respond to your product inquiry and provide quotations or product specifications
  • To send you an automated confirmation that your inquiry has been received
  • To follow up on your inquiry via email, phone, or WhatsApp as requested
  • To improve our products and services based on customer feedback
  • To maintain internal records of business communications

We will never use your personal information for unsolicited marketing communications without your explicit consent.

4. DATA SHARING AND THIRD PARTIES

We do not sell, rent, or trade your personal information to any third parties. Your data may only be shared in the following limited circumstances:

  • With our email service provider (Resend) solely for the purpose of delivering inquiry confirmation emails — they process data on our behalf under strict confidentiality obligations.
  • With our internal team members who need access to respond to your inquiry.
  • When required by law, court order, or governmental authority.

5. DATA RETENTION

We retain your personal information for a maximum period of 2 years from the date of your inquiry submission. After this period, your data will be permanently deleted from our systems unless we are required to retain it for legal or regulatory purposes, or unless an ongoing business relationship exists.

6. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data transmissions, and inquiry records are stored in a secured database with access controls restricted to authorized personnel only.

7. YOUR RIGHTS

Depending on your country of residence, you may have the following rights regarding your personal data:

Right of Access
Request a copy of the personal data we hold about you
Right to Rectification
Request correction of inaccurate or incomplete data
Right to Erasure
Request deletion of your personal data ("right to be forgotten")
Right to Restriction
Request that we limit how we use your data
Right to Object
Object to the processing of your personal data
Right to Portability
Request your data in a structured, machine-readable format

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

8. COOKIES

Our website uses only essential functional cookies necessary for the website to operate correctly (such as language preference storage). We do not use tracking cookies, advertising cookies, or analytics cookies that collect personal data without your knowledge.

9. INTERNATIONAL DATA TRANSFERS

Dingshuo Abrasives Co., Ltd. is based in the People's Republic of China. If you are located outside of China, please be aware that your personal information will be transferred to and processed in China. By submitting your inquiry, you consent to this transfer. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Last Updated" date at the top of this page will be revised accordingly. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

11. CONTACT US ABOUT THIS POLICY

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our data protection contact:

Dingshuo Abrasives

● Online

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